Consulting & Training

805 Estate Staffing provides your staff with consistent, high-quality training

With our comprehensive consulting services, detailed hands-on training, and customized household documentation.

We can also act as mediators and instructors, so that all points and problems are brought to the attention of your household personnel.

Customized Training

With our comprehensive consulting services, detailed hands-on training, and customized household documentation, we can also act as mediators and instructors, so that all points and problems are brought to the attention of your household personnel.

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General cleaning procedures and minor household disaster remedies

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Cleaning and proper handling of antiques and valuables

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Clothing Care - Closet management and arrangement

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Packing suitcases

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Managing trades people while in your home or on the grounds

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Packing suitcases

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Proper phone etiquette

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How to properly greet guests

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Menu planning and serving meals, whether a light refreshment or a gourmet dinner

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Proper table settings for all occasions

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Fire and security points, procedures and prevention

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Your shopping preferences for foods and wines – which stores to use and what to look for and basic knowledge of wines and champagnes

Customized Household Documentation

The best way to reinforce your household best practices is to provide your staff with a customized Household Manual. This pictorial guide of your home is a key reference for your staff.

Your staff will be able to refer easily to the customized Household Manual so that there’s no uncertainty or ambiguity as to how you wish your home to be run.

The 805 Estate Staffing specialist will visit your home to determine the number of rooms that will be included in your Household Manual.

During the tour, we will carefully document how furniture and items should be arranged.

As well as visually documenting each room with videos and photos, a description of what should be done, how it should be done, the cleaning products to be used, etc. are carefully noted. This information is then compiled in a personalized binder. Your household staff will have access to it, and a digital copy will be provided to you as well.

A Household Manual that has been completed provides many benefits. It reduces the time required to train new household staff and eliminates questions from current household staff on how you wish your property to be presented.

Household Directory

Your personalized household directory has a list of requirements, needs, preferences and favorite things about you, your family and your place. Having this handy tool on hand gives your household personnel access to accurate household information in case of an emergency or for reference. 

Your 805 Estate Staffing specialist will work with you to determine which categories should be included in your Household Directory. All of the information is compiled into a personalized binder once it has been collected. An electronic copy is also provided for your records.

Certain sections of your directory may be best shared with only selected staff, so the directory is designed so you can easily remove sensitive information at your discretion. You can rely on the Household Directory for many purposes and be assured that all your most valuable information is all in one place.

Household Directories can Include:

Your favorites and preferences, along with personal info like:

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Birth Dates

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Personal & household service providers’ contact information

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Doctor/dentist contact information

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Information about frequent guests and their preferences

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Travel information, including passports, TSA numbers, packing lists, etc.

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Preventative maintenance procedures

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Clothing and shoe sizes

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Pet information, including veterinarians

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Security procedures

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Cleaning routines & laundry preferences

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Household personnel schedules

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Entertainment preferences

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Menus & caterers

And more! Whatever is most important for your staff to know.